Privacy Policy

Last updated: October 8, 2026

At no27.studio, we are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, retain, and protect information when you visit our website or communicate with us.

1. Personal Information We Collect
When you use our contact form, we collect the information you voluntarily provide, including:

  • Your name;
  • Your email address;
  • Information about your project;
  • The content of your message.

Certain technical information, such as IP addresses, access dates and times, pages visited, and browser characteristics, may also be recorded in server logs.

2. How We Use Your Information
We use collected information solely to:

  • Respond to inquiries and communicate with you;
  • Review and discuss potential projects or collaborations;
  • Maintain professional and contractual relationships;
  • Support website functionality, performance, and security;
  • Meet applicable legal obligations.

We do not use information submitted through our contact form to send unsolicited marketing communications.

3. Contact Form
Our website uses Contact Form 7 to receive inquiries.

Information submitted through the form is transmitted by email to no27.studio and is accessible only to individuals authorized to handle inquiries.

We recommend that you avoid submitting sensitive or confidential information that is not necessary for your inquiry.

4. Website Analytics
Our website uses AWStats, a server-log analytics tool.

Technical information may include IP addresses, pages viewed, visit dates, and browser characteristics.

This information is used to understand website traffic, monitor website operations, and support security.

AWStats does not use analytics cookies in our current server-log-based configuration.

5. Protection Against Automated Submissions
Our contact form uses Cloudflare Turnstile, a service designed to detect automated submissions and suspicious activity.

This service may process certain technical information about visitors’ browsers, devices, and connections, in accordance with Cloudflare’s privacy practices.

For further information, please review Cloudflare’s Privacy Policy:

https://www.cloudflare.com/privacypolicy/

6. Cookies and Similar Technologies
no27.studio does not use advertising cookies, marketing profiling tools, or analytics services such as Google Analytics.

Certain technical or security mechanisms may nevertheless be necessary for the operation of the website and its integrated services.

If technologies requiring consent are introduced, appropriate notices and consent mechanisms will be implemented.

7. Hosting and Service Providers
Our website is hosted on a Virtual Private Server (VPS) provided by Web Hosting Canada (WHC).

Certain technical providers, including our hosting provider, email provider, and Cloudflare, may access or process the information necessary to deliver their services.

Depending on the location of their infrastructure and operations, certain information may be processed outside Québec.

Any transfer of personal information outside Québec is subject to applicable privacy assessments and safeguards required by law.

We do not sell your personal information.

8. Data Retention
We apply the following retention periods:

Contact inquiries that do not result in a contract: retained for a maximum of two years, unless a professional relationship develops or further retention is necessary and justified.

Inactive client records: retained for a maximum of six years after the end of the professional relationship, subject to applicable legal requirements.
Technical data and server logs: retained according to operational and security needs and the applicable hosting infrastructure settings.

Production Agreements and Releases :Contracts, image and likeness releases, rights assignments, and other agreements related to audiovisual productions may be retained for as long as necessary to establish, exercise, or protect rights associated with the works, subject to applicable laws.

When personal information is no longer required for the purposes for which it was collected, it is destroyed or anonymized in accordance with applicable law.

9. Information Security
We implement reasonable security measures appropriate to the nature of the information we hold to reduce the risk of unauthorized access, use, disclosure, modification, or destruction.

Access to personal information is limited to those who require it to perform their duties.

10. Your Privacy Rights
Subject to applicable law, you may request:

Access to personal information we hold about you;

  • Correction of inaccurate or incomplete information;
  • Withdrawal of consent where applicable;
  • Restrictions on certain uses of your information where provided by law;
  • Information about our privacy and retention practices.

You may also contact us with questions or complaints regarding the protection of your personal information.

11. Privacy Officer
Louis Houde
Privacy Officer
no27.studio
Email: louis@no27.studio

Please direct all privacy-related inquiries to this address.

12. Changes to This Policy
no27.studio may update this Privacy Policy to reflect changes in its practices, technologies, or applicable legal requirements.

Updates will be published on this page, and notices will be provided as required by law.